Terms of Service

1. Service Description

LunaHangout is an AI-powered experience planning platform that helps users discover and plan local activities, dining experiences, and entertainment options. Our service provides personalized recommendations based on user preferences, location, budget, and occasion type.

We are a Software-as-a-Service (SaaS) platform offering activity discovery and itinerary planning tools. Users can plan experiences for various occasions including social gatherings, family activities, celebrations, and personal outings.

2. Acceptable Use

You agree to use our service for lawful purposes only. Our platform is designed for activity planning and local discovery. You may not:

• Use the service for any illegal activities
• Attempt to reverse engineer or copy our AI algorithms
• Share or resell access to your account
• Submit false or misleading information
• Use automated tools to access our service without permission

3. Subscription Plans

We offer both free and premium subscription tiers:

• Free Plan: Up to 3 saved experience plans
• Premium Plan: Unlimited experience planning and priority support

Subscription fees are billed in advance and are non-refundable except as required by law. You may cancel your subscription at any time through your account settings.

4. Data and Privacy

We collect and process personal information as described in our Privacy Policy. This includes preferences, location data (city-level), and usage analytics to improve our AI recommendations.

Your experience plans and preferences are stored securely and are not shared with third parties except as necessary to provide our service (such as location-based recommendations).

5. AI Recommendations

Our AI provides suggestions based on available data and algorithms. We do not guarantee the accuracy, availability, or suitability of recommended venues or activities. Users should verify details independently before making reservations or plans.

We are not responsible for the quality of services provided by recommended venues or for any changes in their operating hours, prices, or availability.

6. Limitation of Liability

LunaHangout provides experience planning tools and recommendations. We are not liable for:

• Quality of services at recommended venues
• Changes in venue availability, pricing, or operating hours
• Travel expenses or cancellation fees
• Personal injuries or property damage during planned activities

7. Account Termination

You may terminate your account at any time by contacting support or using account settings. We may terminate accounts that violate these terms or engage in abusive behavior.

Upon termination, your access to premium features will end immediately, though you may export your saved plans before deletion.

8. Contact Information

For questions about these Terms of Service, please contact us at:

Email: support@lunahangout.com
Response time: Within 48 hours

9. Changes to Terms

We may update these terms periodically. Users will be notified of significant changes via email or platform notification. Continued use of the service constitutes acceptance of updated terms.