Privacy Policy

1. Information We Collect

LunaHangout collects information to provide personalized experience planning recommendations:

Account Information

• Email address and display name
• Authentication data (encrypted passwords or OAuth tokens)
• Subscription status and billing information

Usage Data

• Experience preferences (activity types, budget ranges)
• Location data (city-level for recommendations)
• Saved experience plans and itineraries
• Platform usage analytics and performance metrics

2. How We Use Your Information

We use collected information to:

• Generate personalized activity and dining recommendations
• Save and manage your experience plans
• Process subscription payments and manage billing
• Improve our AI recommendation algorithms
• Provide customer support and respond to inquiries
• Send important service updates and security notifications

3. Information Sharing

We do not sell or rent your personal information. We may share data only in these circumstances:

• Service Providers: Payment processing (Stripe), cloud hosting (Vercel, Supabase), and analytics
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or sale of assets (with user notification)

4. Data Security

We implement industry-standard security measures:

• Encrypted data transmission (HTTPS/TLS)
• Secure database storage with access controls
• Regular security audits and monitoring
• Limited employee access on a need-to-know basis

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: View and download your personal data
• Correction: Update incorrect or incomplete information
• Deletion: Request deletion of your account and data
• Portability: Export your saved experience plans
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at support@lunahangout.com or through your account settings.

6. Data Retention

We retain your data as follows:

• Account Data: Until account deletion or 2 years of inactivity
• Experience Plans: Until manually deleted or account closure
• Usage Analytics: Anonymized after 12 months
• Payment Records: 7 years for tax and legal compliance

7. Third-Party Services

Our platform integrates with third-party services:

• Google OAuth: For authentication (optional)
• Stripe: For payment processing
• Google Gemini API: For AI-powered recommendations
• Map Services: For location-based suggestions

These services have their own privacy policies and data handling practices.

8. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

LunaHangout is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. Contact Information

For privacy-related questions or requests:

Email: support@lunahangout.com
Subject Line: Privacy Inquiry
Response Time: Within 7 business days

11. Policy Updates

We may update this privacy policy to reflect changes in our practices or legal requirements. Users will be notified via email for material changes.